If you’ve recently participated in the Lowe’s customer feedback survey through lowes.com/survey, you might be wondering how to find out whether you’ve won a prize. Lowe’s runs this survey to collect valuable feedback from customers, and in return, participants get a chance to win attractive prizes like $500 gift cards. But how do you know if you’ve actually won? In this detailed guide, we’ll walk you through everything you need to know—from checking your entry status to understanding the prize notification process.

What Is the Lowe’s Survey at lowes.com/survey?

Before diving into the prize-winning process, let’s understand what the Lowe’s survey is. Lowe’s, a leading home improvement retailer, encourages customers to share their feedback through a survey platform located at lowes.com/survey. The goal is to improve customer experience by collecting opinions on store cleanliness, product availability, staff helpfulness, and more.

As a token of appreciation, Lowe’s offers survey participants a chance to enter a sweepstakes. Each eligible survey completion enters you into a monthly drawing for a $500 Lowe’s gift card.

What Are the Prizes for the Lowe’s Survey?

The main prize offered through the lowes.com/survey sweepstakes is a $500 Lowe’s Gift Card. Each calendar month, multiple winners are randomly selected from the pool of completed entries.

Prize Details:

Amount: $500 per winner

Number of Winners: Usually 5 winners per month

Prize Type: Lowe’s gift card (redeemable in-store or online)

This makes participating in the survey not just a feedback opportunity but also a valuable reward program.

How Does the Entry Process Work?

To enter the sweepstakes via lowes.com/survey, follow these steps:

Make a Purchase at a Lowe’s store and retain your receipt.

Visit lowes.com/survey within 7 days of your visit.

Enter the 12-digit ID number printed on your receipt.

Answer the Survey Questions honestly and completely.

Provide Your Contact Information (email, phone number, etc.) at the end to enter the sweepstakes.

No Purchase Option: You can also enter without making a purchase by mailing a handwritten entry. Details are available in the sweepstakes rules at lowes.com/survey.

How Are Winners Selected?

Lowe’s uses a random drawing system to select winners from all eligible entries received during the monthly sweepstakes period. The drawing is typically held shortly after the month ends.

Key Points:

Drawings are conducted by an independent judging organization.

Winners are selected randomly.

Odds of winning depend on the total number of eligible entries received that month.

How Will I Know If I Won a Prize?

This is the question that brings many survey participants here: “How do I know if I won a prize from the Lowe’s survey?”

Here are the most common ways Lowe’s contacts winners:

1. Email Notification

Winners will receive an official notification via email. This email usually comes from a verified Lowe’s or third-party sweepstakes administrator’s email address.

What the email includes:

Your name (as submitted in the survey)

Confirmation of your win

Instructions for claiming the prize

Deadlines for response

2. Phone Call

Lowe’s may also contact winners by telephone, especially if an email goes unanswered. The call will typically be made by a representative confirming your identity and explaining the prize collection process.

3. Certified Mail

In rare cases, Lowe’s or their sweepstakes sponsor may notify winners via certified or regular mail, especially for official documents or unclaimed email notifications.

Tips to Make Sure You Don’t Miss a Winning Notification

If you've entered the survey at lowes.com/survey, here are tips to ensure you don’t miss your chance if you win:

✅ Check Your Email Regularly

Look for emails from domains like @lowes.com or their authorized administrator.

Check your spam or junk folder regularly.

✅ Keep Your Phone Available

Make sure your phone number was entered correctly during the survey.

Answer unknown calls during the notification period (within a month after entry).

✅ Monitor Your Mailbox

Look out for any official mail from Lowe’s if you provided a mailing address.

Keep your contact info updated and accurate.

What to Do After Winning

If you receive notification that you’ve won a prize through lowes.com/survey, here’s what to expect and how to proceed:

1. Confirm Your Identity

You may need to provide identification or verify the details you submitted with your entry.

2. Sign and Return an Affidavit

Most sweepstakes winners are required to sign an affidavit of eligibility and a liability/publicity release before receiving the prize.

3. Wait for Delivery

Once verified, your $500 Lowe’s gift card will typically be mailed or emailed to you within a few weeks.

What If You Didn’t Win?

If you didn’t win, don’t worry—each completed survey enters you into the sweepstakes for that specific month. You can try again next month by submitting a new entry at lowes.com/survey after another store visit.

There’s no limit to how many times you can enter, provided you follow the entry rules for each period.

Common Scams to Avoid

Because of the popularity of the lowes.com/survey sweepstakes, some scams try to impersonate Lowe’s prize notifications. Be cautious of the following:

🚫 Fake Emails

If an email asks for bank account information, it’s likely a scam.

Lowe’s will never ask you to pay to claim a gift card prize.

🚫 Unofficial Websites

Only use lowes.com/survey to take the official survey.

Avoid third-party “survey” sites claiming to offer Lowe’s gift cards.

🚫 Suspicious Phone Calls

Verify any caller claiming to represent Lowe’s by requesting official verification.

If you’re unsure whether a notification is real, contact Lowe’s Customer Service to verify.

Frequently Asked Questions (FAQs)

❓How long after taking the survey will I know if I won?

Winners are typically notified within a month after the end of the survey period. So, if you took the survey in May, winners are usually contacted in early to mid-June.

❓Can I see a list of past winners?

Yes. A list of sweepstakes winners is usually available by mailing a request to the sweepstakes administrator. The address and process are mentioned in the official rules on lowes.com/survey.

❓Is the prize taxable?

Yes. According to U.S. tax laws, winnings over $600 are generally reported to the IRS. Lowe’s or its sweepstakes administrator may send a 1099 form if applicable.

Final Thoughts

Participating in the Lowe’s customer satisfaction survey at lowes.com/survey offers a great chance to win a $500 gift card while helping improve your shopping experience. If you've completed the survey and entered the sweepstakes, keep an eye on your email, phone, and mailbox for any notifications. Make sure your contact details are correct and beware of scams pretending to be from Lowe’s.

Even if you don’t win the first time, you can always try again each month. Remember, every survey is another chance to win!