Lowe’s is one of the largest and most trusted home improvement retailers in the United States, known for offering high-quality products and excellent customer service. To keep improving its services and better understand customer preferences, Lowe’s has introduced a customer feedback platform—lowes.com/survey. By participating in the Lowe’s customer satisfaction survey, you not only help the company enhance its offerings but also get a chance to win exciting rewards.

In this comprehensive guide, we’ll walk you through the entire process of entering the Lowe’s survey at lowes.com/survey, eligibility criteria, survey rules, potential rewards, and tips to ensure your feedback is effective and valuable.

What Is the Lowe’s Survey at lowes.com/survey?

The Lowe’s customer survey, hosted at lowes.com/survey, is an online feedback tool designed to collect honest opinions from customers about their recent shopping experiences at Lowe’s stores. The survey includes questions about product availability, staff behavior, store cleanliness, checkout experience, and overall satisfaction.

The main purpose of the Lowe’s survey is to gather real-time feedback that can help improve the company’s operations and enhance customer satisfaction. As a token of appreciation, Lowe’s offers survey participants a chance to enter sweepstakes and win rewards.

Benefits of Taking the Lowe’s Survey

Here are a few key benefits of completing the Lowe’s survey at lowes.com/survey:

Voice Your Opinion: You get to share your thoughts and help Lowe’s improve their services.

Influence Business Decisions: Your feedback can directly impact store improvements and customer service policies.

Win Rewards: Participants are often entered into sweepstakes where they can win Lowe’s gift cards worth up to $500.

Quick and Convenient: The survey takes only 5 to 10 minutes to complete and can be done online from any device.

Requirements to Participate in the Lowe’s Survey

Before you visit lowes.com/survey to take the survey, make sure you meet the following requirements:

1. Recent Lowe’s Receipt

You must have a recent receipt from Lowe’s that contains a valid survey invitation code. The code is typically located near the bottom of the receipt.

2. Device with Internet Access

You’ll need a computer, tablet, or smartphone with a stable internet connection to access lowes.com/survey.

3. Basic Language Proficiency

The survey is available in English and Spanish. You should have basic understanding of either language to answer the questions accurately.

4. Minimum Age Requirement

Participants must be at least 18 years old at the time of entry.

5. Legal Residency

You must be a legal resident of the United States, including Washington, D.C., to be eligible for the sweepstakes.

Step-by-Step Guide: How to Enter the Lowe’s Survey at lowes.com/survey

Here is a detailed, step-by-step guide to entering the Lowe’s survey through lowes.com/survey:

Step 1: Make a Purchase at a Lowe’s Store

To begin, make a purchase at any participating Lowe’s retail store. Retain your receipt, as it contains essential details such as the Time of Visit, Total Amount, and Survey ID—which are needed to enter the survey at lowes.com/survey.

Step 2: Visit the Official Survey Website – lowes.com/survey

Open your web browser and go to lowes.com/survey. This will redirect you to the survey platform hosted by Service Management Group (SMG), Lowe’s official survey partner.

Step 3: Choose Your Preferred Language

Upon reaching the survey homepage, choose your preferred language. English is selected by default, but you can switch to Spanish by clicking the “Español” link.

Step 4: Enter the Required Survey Information

Using your Lowe’s receipt, fill in the required fields:

Time of Visit

Total Amount Spent

Survey ID (typically 18 digits)

After entering this information, click the "Next" button to proceed.

Step 5: Answer the Survey Questions

You’ll be presented with a series of questions regarding your recent visit. These may include:

How satisfied were you with the cleanliness of the store?

Were you able to find what you were looking for?

How would you rate the behavior and helpfulness of staff?

How long did you wait in the checkout line?

Was your overall experience positive?

Answer all questions honestly and thoroughly, based on your personal experience.

Step 6: Enter the Sweepstakes (Optional)

After completing the survey, you’ll be given the option to enter the monthly sweepstakes. If you choose to enter:

Provide your name, phone number, and email address.

Review and accept the sweepstakes rules.

Submit your entry.

Congratulations—you’ve successfully completed the Lowe’s survey at lowes.com/survey!

What Rewards Can You Win?

Survey participants are automatically entered into a monthly sweepstakes for a chance to win a $500 Lowe’s gift card. Winners are selected randomly, and the prize is non-transferable and cannot be exchanged for cash.

Winners are typically notified via the contact information provided during the survey. Always double-check your email and phone number before submitting your entry.

Tips to Maximize Your Survey Experience

To ensure your feedback is helpful and increases your chances in the sweepstakes, consider the following tips:

Be Honest: Provide genuine and specific feedback, whether positive or negative.

Complete the Survey Promptly: Take the survey as soon as possible after your visit while the experience is fresh in your mind.

Keep Your Receipt Safe: Don’t lose your receipt, as the survey ID is crucial for entry.

Check Your Spam Folder: If you’re expecting to be notified about winning, emails from Lowe’s may end up in your spam folder.

Common Issues and Troubleshooting

Issue 1: Can’t Access lowes.com/survey

Ensure your device has a stable internet connection and that you're typing the URL correctly. If the website doesn’t load, try using another browser or clearing your cache.

Issue 2: Survey Code Not Working

Double-check that you entered the Survey ID, Time of Visit, and Total Amount exactly as shown on your receipt. Avoid using dashes or spaces unless instructed.

Issue 3: Language Problems

If the survey defaults to English and you need Spanish, use the “Español” link at the bottom of the page.

Survey Rules and Eligibility

No purchase necessary to enter the sweepstakes if using the alternate method of entry (see official rules on lowes.com/survey).

Each receipt is valid for one survey entry only.

Survey must be completed within 7 days of your visit.

Employees of Lowe’s and their immediate family members are not eligible to win.

Alternate Method of Entry (AMOE)

If you don't want to make a purchase, you can still enter the sweepstakes by mail. Mail a 3"x5" postcard with your name, address, phone number, and email address to the address listed in the official rules on lowes.com/survey. This method provides an equal chance of winning.

Final Thoughts

Participating in the Lowe’s customer survey at  is a great way to share your shopping experience, help improve service quality, and enter for a chance to win a $500 gift card. The process is simple, secure, and only takes a few minutes of your time.

Next time you shop at Lowe’s, don’t forget to save your receipt and visit lowes.com/survey to make your voice heard. Your opinion matters—and it could even reward you with a valuable prize!